All sales are non refundable with exception to product defects. A photo must be submitted and the item must be returned in order for a refund to be provided. For questions feel welcome to email us at firstname.lastname@example.org.
All items are shipped within 10 business days or purchase with exception to custom made items that are personalized. In that case you will receive an email notification with your tracking number. The seller may use UPS, USPS, Fedex or any other shipping agent within the United States.